Product claim

Something isn't working as it should? Fill in the form and we'll get back to you with the next steps. Please don't ship anything yet.

1. Enter your order number, the item(s) concerned and describe the fault (a photo by e-mail helps).
2. Within 2 working days we'll tell you how and where to send the goods, or resolve it remotely.
3. Claims are settled within 30 days of receiving the goods.

Details are in our claims policy. Return address: Reptiplus, Vranovice 24, 338 24 Břasy.